Skip to content

Contact Us

Questions, feedback, or need help with a pattern? We'd love to hear from you.

General & Support

Pattern generation issues, account questions, bug reports, or feature requests.

hello@aeternacraft.com

Privacy & Data Requests

GDPR/CCPA access, deletion, or data export requests.

privacy@aeternacraft.com

Legal & Licensing

Terms of service questions, licensing, or business partnerships.

legal@aeternacraft.com

Community & Social

Follow along or join the conversation for crochet tips, pattern sharing, and behind-the-scenes.

Response time: We aim to respond to all enquiries within 2 business days. For urgent pattern-generation bugs affecting a paid subscription, please mention "URGENT" in the subject line.